1. Introduction

Agents of Change (hereinafter, "Agents of Change" or "we," "us," or "our") values and respects your privacy. We are dedicated to safeguarding your personal information while providing you with access to trusted, secure, responsible artificial intelligence ("AI") powered solutions. Below, we outline our commitment to data minimization, responsible data sharing practices, and robust security measures.

Data Minimization and User Experience. We are committed to collecting and storing only the minimal amount of personal information necessary to provide an exceptional, human-first experience.

Data Sharing. We utilize APIs to share relevant text snippets from your data connectors with trusted service providers, including Large Language Models (LLMs) and Small Language Models (SLMs). We contractually require that our providers adhere to strict requirements regarding the use and safeguarding of your personal information. Importantly, these commercially available LLMs and SLMs do not use your data for model training, and all interactions are encrypted.

Data Storage and Security. All stored data is protected by stringent privacy standards. Your information is securely stored in isolated AWS containers, compliant with SOC2 Type II standards, and encrypted through our database service.

2. Scope

This Terms of Service provides a comprehensive description of how we collect, use, and disclose personal information about visitors and users of our websites (each a "Site," or collectively, "our Sites"), online features, products, and services that link to this Terms of Service, and information we collect via offline means, such as during interactions with our corporate suppliers and customers, via trade shows or other offline interactions, where applicable.

We process your personal information as necessary to provide you with the best experience possible as a customer (or potential customer) of Agents of Change’s services —when you visit an Agents of Change public-facing website; reach out to us; or sign up for an account to use our online or offline offerings (collectively, the "Services").

For the purposes of this Terms of Service, Agents of Change is a controller (i.e., responsible party) for the practices described in this document. This Terms of Service does not apply to the extent that we process personal information in the role of a processor or service provider (as applicable) on behalf of our business customers. For information about the privacy practices of an Agents of Change business customer or a customer affiliate, please contact the respective business customer directly. We are not responsible for the privacy or data security practices of our business customers, which may differ from those set forth in this Terms of Service.

To access specific sections of this Policy, you may use the following links:

• Information Collection and Usage

• Information Disclosures

• Cookies and Other Tracking Technologies

• Linked Third Party Websites

• Security and Retention

• Your Choices

• Children

• Changes to this Terms of Service

• Contact Information

3. Information Collection and Usage

Depending on how you use the services, we may collect the following types of personal information:

• Information we receive directly from you when you submit a form to us or otherwise communicate with us, including but not limited to, identification information such as name, e-mail address(es), telephone number(s), social media profile, and billing and payment information. We may also receive information about your job title, roles, and responsibilities when you or your employer chooses to provide that information.

• Information we collect about you or collect from third party sources for the purpose of providing the services from your transactions with us, our affiliates and others, such as information about your preferences or verification about your identity.

• Information obtained when verifying your registration when using our Services, including but not limited to, username, password, secret questions, and secret answers for resetting passwords.

• Information we collect automatically from your browser or mobile device, including but not limited to, Internet Protocol address, type of mobile device, mobile operating system, browser type, geographic location, pages you visit and the information you request, and the date and time of your access.

• Information and metadata we collect regarding how you and others access and use the Services, including activity logs.

Agents of Change uses the above-listed personal information only as permitted by law, including for the following purposes:

• To complete transactions and provide the Services authorized by you.

• To enable you to access and use our Sites and associated applications, and to communicate with you about our Services.

• For general business purposes, including but not limited to, to diagnose problems with the Sites, identify the source of service requests, to send you information about your account, to provide you access to your account, and to customize, measure, optimize, and improve our Services.

• For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our Services and to enhance, customize and improve our features, products and Services.

• To comply with and enforce applicable legal requirements, agreements and policies, or to prevent, detect, identify, investigate, respond to, and protect against potential or actual claims, fraud, abuse, liabilities, security incidents, prohibited behavior and criminal activity.

• To develop and improve our marketing activities, including identifying new customer opportunities, sending marketing communications and displaying personalized advertisements and content.

• To perform other activities consistent with this Terms of Service.

If you are no longer using our Services, we may continue to store and protect your personal information pursuant to this Terms of Service, and as required by law, including but not limited to the following purposes: risk management, regulatory compliance, and audits.

We may also de-identify or aggregate personal information we collect from or about you. De-identified or aggregated information is generally not considered personal information.

4. Information Disclosures

We may disclose the personal information identified above in the following limited circumstances for business purposes:

• Affiliated Companies. We may disclose personal information to companies that are affiliated with us. We may also disclose personal information that is collected between Sites that we, or our affiliates, control.

• Service Providers. We may disclose your personal information to companies that perform services for us, such as hosting providers or software developers.

• Potential Buyers. In the event that we go through a business transition, such as a merger, another company acquires, or anticipates acquiring, us, or our affiliates, or we sell a portion of our assets, your personal information will, in most instances, be part of the assets transferred.

• Other Parties. We may disclose your personal information to other parties to comply with a legal obligation; to protect the legal rights of (or otherwise participate in a legal process pertaining to) our company, our employees, our agents, our clients, and our affiliates; to protect the safety and security of our visitors; or to protect against fraud.

• Disclosures Made with Consent. We may disclose your personal information to other third parties for whom you have given us written authorization to disclose your personal information, or as otherwise allowed or required by applicable law.

• Additional Disclosures. From time to time we disclose your personal information to our attorneys, banks, auditors, securities brokers and other professional service providers and advisors in connection with the purposes described above.

We reserve the right to disclose any personal information about you or your use of our Site without your prior permission if we have a good faith belief that such action is necessary to: (i) protect and defend our rights, property or safety or those of our affiliates, other users of our Site, or the public; (ii) enforce other terms for this Site; or (iii) respond to claims that any content violates any law or the rights of third parties.

5. Cookies and Other Tracking Technologies

Every time you come to the Site, our Site's web server automatically collects information, including, in some instances, personal information, through cookies, web beacons, pixels, and other similar tracking technologies (collectively "cookies"). Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies help the website remember information about your visit, which can make it easier to visit the website again and make the website more useful to you. Some cookies are deleted once you close your browser (session cookies), while other cookies are retained even after you close your browser so that you can be recognized when you return to a website (persistent cookies). More information about cookies and how they work is available at www.allaboutcookies.org.

Cookies on our Site are generally divided into the following categories:

• Essential Cookies. These are cookies that our Site needs in order to function and that enable you to move around and use the Site and features. Without these essential cookies, the Site will not perform as smoothly for you as we would like it to, and we may not be able to provide the Site or certain services or features you request.

• Analytics Cookies. Analytics cookies provide us with information regarding how visitors navigate and interact with our Site. Such cookies allow us to understand, for example, more about how many visitors we have to our Site, how many times they visit us and how many times a user viewed specific pages within our Site. Among other analytics cookies, we use Google Analytics cookies for these purposes.

• Advertising Cookies. Advertising cookies may be placed by us or third parties to enable third party ad networks to recognize a unique cookie on your computer or mobile device. The information that is collected and shared by these types of cookies may also be linked to the device identifier of the device you are using to allow us to keep track of all the websites you have visited that are associated with the ad network.

We may use the information collected through cookies and related tracking technologies for the following purposes:

• To make our Site easier to use and generally improve its performance.

• To gather metrics about how you interact with our Site.

• For security reasons.

• To provide personalized content.

• To serve targeted advertisements to you and allow others to do the same.

Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. If you disable cookies, your ability to use some features of the Site may be limited.

6. Linked Third Party Websites

We may provide links to other third party websites through the Services solely as a convenience to you. However, such linking does not mean, and should not be interpreted to mean, that Agents of Change endorses, is affiliated with or makes any representations concerning such third party websites. Agents of Change neither reviews, controls, nor is responsible for these third party sites or any content therein. By using such links, you will leave the Services. If you decide to access any of the third party websites linked to the Services, you do so entirely at your own risk. Agents of Change shall not be liable for any consequences arising from use of any third party websites to which the Services link.

7. Security and Retention

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts designed to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information.

Some of our Sites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password.

We will retain your personal information only for as long as it is necessary to fulfil the above-mentioned purposes, or as required to comply with applicable legal requirements.

8. Your Choices

• Promotional Emails. You may unsubscribe from promotional emails at any time using the link in the email footer.

• Promotional SMS/Text Messages. You can opt-out of receiving text messages from us by replying "STOP."

• Promotional Mailings. You may request to stop receiving mail by contacting us via email with "NO SNAIL MAIL" in the subject line.

• Targeted Advertising. You may opt-out of targeted advertising by adjusting your cookie preferences.

9. Children

Our Services are not directed toward children under the age of thirteen, and we do not knowingly collect any personal information from children under the age of thirteen. If a child provided this Site with personal information, we ask that a parent or guardian send us a written request and we will promptly delete the child's personal information from our records.

10. Changes to this Terms of Service

Agents of Change is always improving our Services. As our Services evolve, we may update or amend this Terms of Service. If we modify this Terms of Service, we will post the revised Terms online. The revised Terms will be effective immediately at the time of posting, unless a later effective date is expressly stated therein. We will also revise the "Last updated" date stated below.

Should any modification materially change how we use your personal information, we will provide notice online prior to the effective date of the change.

It is your responsibility to periodically review this Terms of Service. Users are bound by any changes to this Terms of Service by using our Services after such changes have been first posted.

11. Contact Information

If you have any questions regarding this Terms of Service, you may contact us at:

Email: rex@agentsofchange.ai